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Updated: 1:26 PM Jun 22, 2009
DTV transition: Can't see us?
If you could see KXII-TV over-the-air before February 17th but no longer receive our signal, we have a few tips you can try to eliminate the problem. Do you have a TV with a digital tuner or a converter box?
Posted: 1:45 AM Feb 20, 2009Reporter: Charlie Haldeman Email Address: charlie.haldeman@kxii.com |
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If you could see KXII-TV over-the-air before February 17th but no longer receive our signal, we have a few tips you can try to eliminate the problem. Do you have a TV with a digital tuner or a converter box?
If so, you'll need to re-scan your tuner for DTV channels. The process to re-scan varies depending on the model of television or DTV converter box you have.
On many models, you must select "Auto Scan" or "Channel Search" from the main menu of the device. In most cases, channels 12.1, 12.2, and 12.3 will appear after re-scanning for digital channels.
If re-scanning doesn't work, you may try to reset your device to factory settings. On some devices, this is a selection available on the main menu. On other devices, the power must be unplugged and then plugged back in to reset.
For more on rescanning from the FCC, check this helpful webpage.
This process clears the device memory of existing channels and will usually initiate a 'fresh from scratch' channel search.
If none of the above works, there may be several reasons for this. First, the DTV signal from KXII originates from our transmission facility near Madill, Oklahoma. The transmitter is operating at 100% capacity and can generate a signal capable of being received up to 35 miles away with an indoor antenna. Your antenna should be pointed in the direction of Madill for optimal reception.
If you live more than 35-40 miles away from the KXII transmission facility (direct line or 'as the crow flies' in terms of distance), then you may need an outdoor antenna to receive the KXII-DT signal.
If all else fails, our staff can attempt to help you over the phone.
You can call (903) 892-8123 and ask for the engineering department.
Consumers that subscribe to a "pay" television service such as cable and satellite have not been affected by the switch, but if you received analog television over the air or via an antenna, you’ll need to take action to continue watching your favorite stations, if you have yet to do so already.
However, TV sets that rely on "over the air" broadcasting with an antenna (set-top or rooftop) to receive a signal will be affected by the cutoff of analog broadcasts in 2009. You will need to consider one of the following options:
- Purchase a digital-to-analog converter box that plugs into an existing television. The boxes, which are expected to cost between $50 - 70 will be available for purchase in 2008. Beginning on January 1, 2008, U.S. households can request up to two coupons valued at $40 each. Each coupon can go toward the purchase of a single set-top converter box that will allow you to continue watching FREE "over-the-air" television on an analog set.
- Subscribe to a cable, satellite or telecommunications service provider if all desired local broadcast stations are carried by that service.
- Purchase a new television set with a built in digital tuner.

