If you could see KXII-TV over-the-air before February 17th but no longer receive our signal, we have a few tips you can try to eliminate the problem. Do you have a TV with a digital tuner or a converter box?

If so, you'll need to re-scan your tuner for DTV channels. The process to re-scan varies depending on the model of television or DTV converter box you have.

On many models, you must select "Auto Scan" or "Channel Search" from the main menu of the device. In most cases, channels 12.1, 12.2, and 12.3 will appear after re-scanning for digital channels.

If re-scanning doesn't work, you may try to reset your device to factory settings. On some devices, this is a selection available on the main menu. On other devices, the power must be unplugged and then plugged back in to reset.

For more on rescanning from the FCC, check this helpful webpage.

This process clears the device memory of existing channels and will usually initiate a 'fresh from scratch' channel search.

If none of the above works, there may be several reasons for this. First, the DTV signal from KXII originates from our transmission facility near Madill, Oklahoma. The transmitter is operating at 100% capacity and can generate a signal capable of being received up to 35 miles away with an indoor antenna. Your antenna should be pointed in the direction of Madill for optimal reception.

If you live more than 35-40 miles away from the KXII transmission facility (direct line or 'as the crow flies' in terms of distance), then you may need an outdoor antenna to receive the KXII-DT signal.

If all else fails, our staff can attempt to help you over the phone.
You can call (903) 892-8123 and ask for the engineering department.