New call center to bring over 150 jobs to Sherman

More Headlines
Cooking with Cathy: The Rib Eye Last Updated: 1:29 PM 05/09/08 - We continue our 'Grillin' with Cathy' series with a savory steak. (Full Story)
Gardening Texoma: Spring Pond Cleaning Last Updated: 9:57 AM 05/09/08 - It's spring cleaning time for your pond on Gardening Texoma this morning. (Full Story)
The Buzz: A Bike Rodeo in Sherman Last Updated: 9:49 AM 05/08/08 - Sgt. Bruce Dawsey of the Sherman Police Department, bike ride sponsor Nat McClure, and Theresa Hutchinson at Sherman Parks and Recreation stopped by First News AM to talk about this upcoming event. (Full Story)
Pet Talk: Bite Prevention Last Updated: 10:56 AM 05/07/08 - Our Pet Talk experts are back to talk about how to keep your family pet friendly, and ward off un-expected dogs as well. (Full Story)
Marriage 101: Why women leave men- A man's perspective Last Updated: 10:45 AM 05/07/08 - Marriage 101: Why women leave men A man's perspective on our conversation the past couple of weeks. Why do women leave men? What can men do about it? Vince Sharp is back with us. (Full Story)
The Ring Out Girls Last Updated: 10:29 AM 05/07/08 - In the late 1930's, World War II broke out. But this isn't a story about soldiers, instead civilians right here from North Texas and Southern Oklahoma that did their part in a time of pain and struggle. (Full Story)
Eye on Education: Men in the classroom Last Updated: 11:17 AM 05/06/08 - Qualified teaching candidates are getting harder to come by. A national survey shows the teaching profession is suffering major shortages, and schools are seeing fewer men in the classroom. We continue our Eye on Education series with Ryan Loyd. (Full Story)
The Buzz: WNJ Physician Spouse Association Showcase Home Tour Last Updated: 10:25 AM 05/06/08 - Amy Jackman of the Wilson N. Jones Physician Spouse Association and Lana Caswel-Garcia, chair of the WNJ Foundation, stopped by First News AM to discuss the WNJ Physician Spouse Association Showcase Home Tour the weekend of Mother’s Day, May 19th & 20th. (Full Story)
Family First: Child abuse prevention Last Updated: 9:59 AM 05/06/08 - Karen Cabaniss, LPC-S Clinical Director, and Karen Sylvester, LPC, continue their discussion on child abuse prevention with Lisanne Anderson on First News AM. (Full Story)
2008 KXII Showcase Showdown Last Updated: 4:33 PM 05/06/08 - Shawnda Rains of Mainstreet Showcase came by to talk about the 3rd Annual KXII Showcase Showdown. If you or someone you know can sing, check this out! (Full Story)
The KLBC Buzz: Todd Tidwell Last Updated: 10:44 AM 05/05/08 - Todd Tidwell of KLBC stopped by to talk about the May issue of the KLBC Buzz. (Full Story)
Living Lean: Getting ready for swimsuit season Last Updated: 10:33 AM 05/05/08 - Shaunda and Jimmy are back with some simple exercises to get you ready for the upcoming swimsuit season. Plus we've posted some info on a segment from the CBS Early Show on how to "Drop 10 Pounds For Swimsuit Season." (Full Story)
Cooking with Cathy: Grilled Summer Veggies Last Updated: 1:37 PM 05/02/08 - We're grillin'!!!! Chef Cathy and Lisanne have a summertime treat for the grill... (Full Story)
HPV and Birth Control- A candid discussion Last Updated: 11:09 AM 05/02/08 - Dr. DeAnn Strobel was live with Nicole and Lisanne this morning to continue our discussion on Birth Control and HPV. We asked the viewers for thier questions, Dr. Strobel answered them. (Full Story)
Gardening Texoma: Native American Plants Last Updated: 9:46 AM 05/01/08 - Jonathan Castro and Nicole discuss Native American plants. (Full Story)
Double Dollar Deal: Khan's Fire Mongolian Grill Last Updated: 1:59 PM 05/01/08 - This week's Double Dollar Deal is Khan's Fire Mongolian Grill in Durant. See how you can get some terrific food at a half-price discount. Hurry! Our Double Dollar Deals go fast every week... (Full Story)
Big Brothers Big Sisters: The Family Program Last Updated: 12:33 PM 04/30/08 - SHERMAN, TX -- Big Brothers Big Sisters has many programs. We've already discussed several of them: the school based program, the community based program, and the couples program. (Full Story)
HPV - A candid discussion Last Updated: 11:49 AM 04/30/08 - You've heard the controversy over the new HPV vaccine. Now we're getting to the truth of the matter. What is it? How does it really impact your life and your children's lives? Dr. DeAnn Strobel stopped by for a candid discussion. (Full Story)
Marriage 101: Why Women Leave Men (Part 2) Last Updated: 11:06 AM 04/30/08 - Join Lisanne and Licensed Professional Counselor Barbara Roland for the second part of a discussion on 'Why Women Leave Men.' (Full Story)
Family First - Warning Signs of Child Abuse Last Updated: 1:51 PM 04/29/08 - April is Child Abuse Awareness Month. If you suspect abuse, or are the victim of abuse, there are places to turn for help. (Full Story)
In The Classroom: Teacher surplus Last Updated: 11:24 AM 04/29/08 - DURANT, OK -- Rising gas prices are probably affecting more areas of life than we think. And according to one principal in southern Oklahoma, it may be the reason why he's seeing an increase in teacher applicants this year. (Full Story)
Living Lean: Weight loss Last Updated: 9:57 AM 04/28/08 - Did you know as many as two-thirds of Americans are overweight? It’s a problem that is the driving force behind our nation’s high rates of diabetes, heart disease, and stroke. Health experts warn that to battle those issues it must start with each of us. Before you start groaning, it may be easier than you think. (Full Story)
Cooking with Cathy: Turkey Taco Salad Last Updated: 1:53 PM 04/25/08 - A zesty, healthy dish from Chef Cathy Zeis... (Full Story)
A+Athlete: Chase Dennis Last Updated: 11:11 AM 04/25/08 - MADILL, OK -- To honor this week's A+ Athlete, we head to Madill High School and meet Chase Dennis. Christina Melvin reports. (Full Story)
A lifetime of wonder Last Updated: 12:57 PM 04/24/08 - On April 5, 1990, Bill Kotch of Jones, Oklahoma, found himself in an unbelievable situation. Why it happened to him is unclear. Most likely, it was fate. But for the last 18 years of his life it’s felt like a lifetime of wonder. (Full Story)
Double Dollar Deal: Angus Pit Stop Last Updated: 11:28 AM 04/24/08 - This week's Double Dollar Deal is Angus Pit Stop in Calera, Oklahoma. If it's barbecue and smoked meats you desire, you don't want to miss out on this one. Here's fair warning: the video clip will make your mouth water! (Full Story)
Gardening Texoma: Trichogramma Wasps Last Updated: 9:09 AM 04/24/08 - Trees will be soon having caterpillar issues. A proactive step is to release a beneficial insect called trichogramma wasp. (Full Story)
Marriage 101: Why women leave men Last Updated: 10:01 AM 04/23/08 - Watch this week's edition of Marriage 101 with Lisanne and licensed counselor Barbara Roland. (Full Story)
Plants for Productivity Last Updated: 9:35 AM 04/22/08 - Want a quick and easy way to get more accomplished at work? Pick up a pot of English Ivy and just how better you feel! (Full Story)
Just For Women: Lipstick Lead Warning Last Updated: 9:34 AM 04/22/08 - Ladies, check your lipstick! That color we love on our lips could be hazardous to our health. The Campaign for Safe Cosmetics says a third of the lipsticks they tested contained lead. (Full Story)
Living Lean: Yoga with resistance training Last Updated: 9:46 AM 04/21/08 - Nicole, Shawnda, and Jimmy show you how to incorporate resistance training into one of America's favorite exercises. (Full Story)
The Buzz: Oklahoma Writers Federation Conference Last Updated: 9:40 AM 04/21/08 - This morning Lisanne sat down with well known pet author Amy Shojai to talk about an upcoming writers conference. Amy is the President of the Oklahoma Writers Federation. (Full Story)
Cooking with Cathy: Turkey Bagel Last Updated: 5:06 PM 04/18/08 - Chef Cathy has a delicious sandwich idea this morning on Cooking with Cathy. (Full Story)
A+Athlete: Kelsey Hermanson Last Updated: 9:55 AM 04/18/08 - SHERMAN, TX -- To honor this week's A+ Athlete, we head to Texoma Christian School and meet Kelsey Hermanson. Christina Melvin reports. (Full Story)
Gardening Texoma: A Moment of Serenity Last Updated: 9:04 AM 04/18/08 - We took an existing pea green pond and turned it into a crystal clear oasis for serenity. (Full Story)
Double Dollar Deal: The Rib Joint Last Updated: 10:07 AM 04/17/08 - This week's Double Dollar Deal is The Rib Joint in Van Alstyne, a great restaurant with a great story. See how you can get some terrific food at a half-price discount. Hurry! Our Double Dollar Deals go fast every week... (Full Story)
Pet Talk: April 16, 2008 Last Updated: 10:59 AM 04/16/08 - Tommie Kirksmith of the Red River SPCA joined Lisanne for this ediiton of Pet Talk. (Full Story)
Marriage 101: Grieving the loss of a child Last Updated: 10:03 AM 04/16/08 - Licensed counselor Vince Sharp joined Lisanne this morning to continue talking about grieving. (Full Story)
The Buzz in Texoma: Mega Bull 2008 Last Updated: 10:02 AM 04/15/08 - A fundraiser for Durant Main Street. (Full Story)
Combating agro-terrorism Last Updated: 6:46 PM 04/14/08 - ARDMORE, OK -- Imagine if Oklahoma City or Dallas didn't receive any food deliveries for three days. That was one of the frightening scenarios posed to Ardmore first responders on Monday in a special seminar designed to make people think about agro-terrorism. Robin Beal has more. (Full Story)

Save

Posted: 6:38 PM Apr 14, 2008
Last Updated: 6:38 PM Apr 14, 2008
Reporter: KXII-TV Staff
Email Address: firstnews@kxii.com

35 comments

A | A | A

SHERMAN, Tex. -- It looks like once again Texoma is overcoming the economic odds and beating the recession affecting much of the rest of the country. Another company signed on to set up a new call center in Sherman on Monday, bringing 168 full-time jobs to town.

Capio Partners signed an agreement with the Sherman Economic Development Corporation and will soon be taking over the old Cigna building on Texoma Parkway. SEDCO president John Boswell says the group is committed to developing our area.

"We’re spending an awful lot of money and time trying to catch the attention of businesses to look our way, an awful lot of marketing time and effort. And I think this is a result of those efforts," Boswell says.

Boswell says Capio could begin hiring as early as May and says the average wage is expected to be $14 an hour.

del.icio.us

Google

Yahoo

digg

More Stories
Cooking with Cathy: The Rib Eye

Gardening Texoma: Spring Pond Cleaning

The Buzz: A Bike Rodeo in Sherman

Pet Talk: Bite Prevention

Marriage 101: Why women leave men- A man's perspective

The Ring Out Girls

Eye on Education: Men in the classroom

The Buzz: WNJ Physician Spouse Association Showcase Home Tour

Comments are posted from viewers like you and do not always reflect the views of this station.

Posted by: Anonymous Location: savoy on Apr 17, 2008 at 09:03 PM
Wow glad to see everyone can be happy about a new business coming to town. What is wrong with you people? Move somewhere else if you hate it so bad here.

Posted by: Anonymous Location: denison on Apr 17, 2008 at 12:21 PM
It has been my experience that callcenters are all about cleaning up work from other companies. This is where the collectors come in. Some are based over seas, and are paid very little to harrass. They bring the telemarketings in to town thinking people will go for the $14.00. But the catch is you will have production guidelines and if you don't meet these you are asked to leave on a mutual basis from that company. You are required to sign a contract. READ the contract. I would not recommend any telemark company for those that need a job. Such a turn over look at West Mgmt, in great town of Sherman. NCO is the old name. If anyone has outstanding medical bills you know what I am talking about.It has been sold to West,Mgmt. If it is truley a telemark company you can use the no-call list. If not, it collections. Do your reasearch! We need actual jobs, nothing that depends on yearly/ or 6 month contracts. We need some kind of security in the world.

Posted by: anonymous on Apr 17, 2008 at 10:42 AM
Collections agencies help save the average family over $300 per year by keeping businesses from having to raise prices to make up for people who don't pay for their services.

Posted by: anonymous on Apr 17, 2008 at 10:39 AM
The new call center is in fact, a collection agency. The 14/hour is average base wage plus commissions. This job is not for everyone, but can provide a nice income for those who have the ability to be persuasive and professional. There is drug testing required and a complete criminal background check. The owners are doing what is necessary to create a safe and prosperous work environment that provides a place for local people to earn a decent wage. Capio is only hiring experienced collectors (one year required) so the turnover will be much smaller, as people who've been successful as collectors won't be surprised at what the job entails.

Posted by: Anonymous on Apr 17, 2008 at 10:17 AM
baby arm....yea ! grubes rules the world.

Posted by: Amy Location: Sherman on Apr 17, 2008 at 07:27 AM
Hey Guys, where does it say that this is a billing, telemarketing or collection company? Cigna has a call center, lots of company's do. Call centers can be used to do alot of different types of inbound duties, not just collections and telemarketing. Lets all wait and see what this one will bring before we jump to conclusions. I firmly beleive that lowering the unemployment rate is a good thing, as long as the business is legal. If I don't like the type of work, I just won't apply there, if I should ever need a job.

Posted by: Anonymous on Apr 16, 2008 at 05:23 PM
HEY SCREAMER- I am making fun of all the uneducated people in this area that are not even qualified to work at a call center (because in my opinion, you ought to be able to at least be able to spell properly and use proper grammar!) But I guess you've proved me wrong... you cannot use proper punctuation and capitalization, and yet you work at a call center. Guess the employers are getting desperate. (And just so all of you know, there is more than one "Anonymous" poster on here, not all these comments are by me. I'm just too stinkin' lazy to type my name every time.)

Posted by: Anonymous on Apr 16, 2008 at 03:32 PM
Do you realize that there are millionaires that own this company (and several others) and use what you call "uneducated" people to help them make even more millions. At least people will have jobs and our tax dollars will not have to pay food stamps and medicaid for those who choose to take advantage of these jobs. If you don't like it-don't work there. It has a decent starting wage and benefits...you cant get that waiting tables or working retail.

Posted by: Sheri Location: Texas on Apr 16, 2008 at 03:26 PM
are you serious , this story made a headline? if it were me i would sneak it in and hope noone noticed

Posted by: Anonymous on Apr 16, 2008 at 03:23 PM
yea thats what we need, more call centers

Posted by: Anonymous on Apr 16, 2008 at 03:19 PM
ouch Mary, that has to sting a little

Posted by: Anonymous on Apr 16, 2008 at 03:17 PM
wow another call center

Posted by: mmidniteryder Location: Sherman on Apr 16, 2008 at 09:20 AM
Oh boy........a call center........yahoo......I'm so excited......good thing my bills are current. To think this country used to manufacture stuff before it all got outsourced (OK, sold off) to China and Mexico..........well, at least we get a few more jobs in the area.

Posted by: Bill Location: Southmayd on Apr 16, 2008 at 12:08 AM
ooo000h;Mary & Laura,cat fight.....baby arm

Posted by: David Location: Denison, TX on Apr 15, 2008 at 04:53 PM
Mary must be one of the $2 Crack Whores that cant get any business in Denison, So she took her toothless self to Sherman. Its ok Mary im sure someone still loves you.

Posted by: Out of Texoma Location: Long gone on Apr 15, 2008 at 04:50 PM
This is a collection agency call center being opened by the former owners of Attention, LLC. before it sold out to West Asset Mgmt. So the majority of the people they will hire will be former collectors for West that left for whatever reason. If former policy stands, they will not drug test, and the parking lot will become grounds for drug deals and lunch time romantic encounter.

Posted by: Laura on Apr 15, 2008 at 04:26 PM
Mary has many problems, she sounds like the same Mary that worked at Kwikset & posted several comments. She has no clue what she is talking about. Way to go Denison.

Posted by: Anonymous on Apr 15, 2008 at 03:05 PM
LET ME SAY TO THE ONES THAT KEEP BASHING THE UNEDUCATED AND THOSE WOULD BE THE ONLY PEOPLE THAT WOULD WORK THERE AT LEAST THEY ARE WORKING AND I WORKED FOR A CALL CENTER AND WE CALLED FOR SOUTHWESTERN BELL FOR PHONE SERVICE IN OTHER AREAS AND STATES SO STOP BASHING THE CALL CENTER I ALSO WORKED FOR HEARTLAND CABLE FOR MANY YEARS AND WAS THE 5TH PERSON HIRED FOR THE CALL CENTER AND THEN IT EXPANDED BIG TIME SO FOR THOSE WHO ARE BASHING THE CALL CENTERS YOU PROBABLY OWE BILLS AND FOR THE OTHERS BASHING THE CALL CENTER AT LEAST PEOPLE ARE WORKING AND TRYING TO WORK COME ON

Posted by: Mary Location: Sherman on Apr 15, 2008 at 02:53 PM
Oh yeah let's celebrate Denison is booming.... LOL

Posted by: Anonymous on Apr 15, 2008 at 01:48 PM
I totally agree with hang up. If I answer and there's no live person, I can't hang up fast enough. Don't waste my time people.

Posted by: Hang Up Location: Sherman on Apr 15, 2008 at 11:32 AM
If anyone calls me and uses computer generated dialing, they will not talk to me or anyone in my house. I no one answers in the first hello, I hang up. Call centers are horrible places. Way to go Sherman.

Posted by: ME Location: Denison on Apr 15, 2008 at 11:25 AM
Mary, Mary, quite contrary, how does your stupidity grow - It seems to me that you are NOT paying attention! Denison announced a new hotel with convention center (Sherman tried and failed) and a new boating business. That would be two businesses in the month of April alone. Seems you are lacking all the information or just a plain idiot.

Posted by: Busy signal Location: Sherman on Apr 15, 2008 at 11:12 AM
OMG. Just what we need another "call center". Maybe there aren't enough educated peole in this area. That's why the educated have to commute south to work, myself included. You can bet this is a bill collecting agency...you'd have to pay me well to harass people! I don't know how some sleep at night they're so rude! Pay your bills people, then they won't call. Hey, at least theyll speak English if it's located here...

Posted by: Anonymous on Apr 15, 2008 at 09:18 AM
I am basing my judgements off many of the comments I have seen on this very website. I worked at an inbound customer service call center for 3 years and I got absolutely sick and tired of working with idiots who could not even figure out how to use their computers properly or had no work ethic, and I'm very tired of getting lousy phone customer service from the companies I deal with now. And it just seems to be getting worse and worse. But I believe one of the big reasons there is so much poverty in this area is because there are so many uneducated people that cannot qualify for decent-paying jobs... either that, or they just don't have any ambition or work ethic. And Sue Ann, if they're paying that much you can bet it'll be either collections or telemarketing. Only inbound customer service jobs I've seen that pay around $14/hr are ones that require a college degree (insurance and the like)... or you have to work graveyard shifts.

Posted by: Mom Location: OK on Apr 15, 2008 at 08:57 AM
Hey Full Set Of Teeth! That was rude. I am sure there is something that makes you more intelligent just because you live a couple miles south! I would rather be a dumb Okie than a rude Texan.

Posted by: Boo Location: Sherman on Apr 15, 2008 at 08:16 AM
They're only paid if they can get verified responses... These jobs have a HUGE turnaround,and basically only a few employees' make any real money. These types of jobs are like door to door magazine sales...

Posted by: WOW Location: Grayson on Apr 15, 2008 at 07:50 AM
WOW anonymous, you must not get out much. Seems the ONLY people you know must be illiterate. You ARE a Moron!

Posted by: I haveTwo Teefusses Location: Hickville, America on Apr 15, 2008 at 03:20 AM
What? Another bill collection agency? We all know that works!

Posted by: Full Set Of Teeth Location: Texas on Apr 14, 2008 at 09:27 PM
Hey anonymous dont get us Texans confused with Oklahomans. You have probably heard this joke before but I'll say it any way "did you know that the toothbrush was invented in Oklahama? Yea but if it was invented anywhere else it would be called a Teethbrush" lmao

Posted by: michael Location: whitewright on Apr 14, 2008 at 08:59 PM
anonymous. you need to be excited that a new company is coming into the area,but instead you are trying to be negative. get to know the lord before you throw stones.

Posted by: ME on Apr 14, 2008 at 08:38 PM
hey anonymous, you're probably one of them.

Posted by: Sue Ann Location: Durant on Apr 14, 2008 at 08:36 PM
Does anyone know what kind of jobs they will be hiring for? If it is telemarketing....or collections, forget it.

Posted by: Cindi Location: Sherman on Apr 14, 2008 at 08:34 PM
Let's find all the old Heartland Cable employees that worked at the National Call Center & put them back to work doing customer service. They were a great group of people.

Posted by: ME Location: SHERMAN on Apr 14, 2008 at 08:21 PM
$14.00 an hour!! Yeah right. Get real. These are bought collection accounts. They would have to pay 14.00 an hour for someone to want to do that.

Posted by: Mary Location: Sherman on Apr 14, 2008 at 07:22 PM
Wow Anonymous you sure are rude and ugly!! Maybe you live in Denison and you're jealous about Sherman getting yet another business. If you are in the "area" then maybe you're one of the uneducated people you were talking about since an educated person would be happy about this and not so very negative!

Posted by: Anonymous on Apr 14, 2008 at 06:52 PM
Are there enough people in this area who are educated enough (proper grammar and speaking skills) to be able to handle a customer service job? There are a lot of poorly educated people around here, that probably couldn't even fill out a job application properly!

First News AM Features

Most Viewed Stories
1.	Gardening Texoma: Alternative Christmas Trees
2.	Marriage 101: Why women leave men- A man's perspective
3.	Cooking with Cathy: The Rib Eye
4.	Gardening Texoma: Raised vegetable beds
5.	Double Dollar Deal: The Rib Joint
6.	The Buzz: WNJ Physician Spouse Association Showcase Home Tour
7.	Double Dollar Deal: Khan's Fire Mongolian Grill
8.	Gardening Texoma: Mulching
9.	The Ring Out Girls
10.	Cooking with Cathy: Healthy Hamburger Stew