WASHINGTON (AP) - Veterans groups are criticizing an Obama administration proposal that's designed to streamline how disability claims are administered.
The application process is supposed to be so simple that even a handwritten note on a napkin initiates a claim.
But the Department of Veterans Affairs says the many ways that compensation requests arrive actually hamper the agency's ability to administer benefits and contribute to a stubbornly high backlog.
The VA wants to require that veterans use a standard form when they file for disability compensation or appeal a decision. And it's throwing in incentives for those who use a computer.
The veterans groups worry that the time it takes to gather records and successfully complete the standard form could financially penalize many veterans, primarily those without computer access.
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.