Wal-Mart gift card issues

By: KXII-Staff Email
By: KXII-Staff Email

In the after Christmas rush, some Wal-Mart customers are unable to redeem their gift cards. Some buyers say the cards they purchased do not work inside, or even at the store gas station.

Wal-Mart's corporate officials say the computer system a third party company uses is having trouble processing the cards. This is happening at Wal-Mart stores and other nationwide retailers.

In a statement, officials say...

“Earlier today, we were made aware that some of our stores had issues with processing gift cards. We immediately investigated and discovered that our third-party verifier's systems had an inadvertent processing error, causing Wal-Mart and other retailers to experience delays in gift card verifications. We are working with the supplier to resolve the issue as quickly as possible and we apologize for the inconvenience to our customers.”

No word yet on when the issue will be resolved.


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