Getting stuck with the bill

By: Paige Tebow Email
By: Paige Tebow Email

PONTOTOC COUNTY, Okla. -- A local rural water district is making up for lost time, and it's the customers who are left with the bill.

Some members of Pontotoc County Rural Water District 8 got quite a shock this month when their bills jumped hundreds of dollars.

Rural Water Districts are unique. They're run like cooperatives, meaning the customers set the guidelines.

District 8 has been undercharging customers for years, and now they're trying to collect.

State officials say they can do so legally.

For Ada resident Bill Howells, a man who is used to seeing double digit water bills, his latest statement was hard to swallow.

"I thought it was a mistake, an honest mistake…too many zeroes."

For the past eight years, Bill Howells has paid about $33 a month for water, but in March his bill was $1,300 and Rural Water District 8 officials told him it was no mistake.

"They haven't been running right, estimating bills. You don't write thirteen-hundred for past bills."

The cooperative requires their 1,300 customers to read their own meters, but most of the time they're buried way underground so customers who can't get to them simply pay an average.

The Oklahoma Rural Water Association suggests districts do their own on-site calculations at least once a year, but District 8 officials told Howells they hadn't done that in more than 8 years.

Now they're trying to catch up for lost time.

Pontotoc County Rural Water Officials declined comment, so we asked the association whether Howells and his fellow customers could be forced to pay up. Association attorneys say the district can.

Oklahoma law says companies cannot collect on written contracts five years after the fact, but state officials say most rural water districts do not have agreements with customers concerning meter reading.

According to them, Howells and the dozens of other customers in the same situation could be out of luck.

Pontotoc County Rural Water District 8 is having its monthly board meeting Thursday night at 7:30.

Bill Howells and his neighbors plan to be there.

Water district officials say they'll try to sort the matter out then.


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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by Anonymous on Jun 8, 2007 at 10:06 AM
    If you are supposed to read your own meter then do it. You should have to pay the huge amounts since you did pay the correct amounts for the past 8 years.
  • by DC Location: Denison on Jun 8, 2007 at 07:47 AM
    Have you ever heard the word PRORATE. Look it up or let me see you pull $1,300 from your pocket/account.
  • by Rick Location: OK on Jun 8, 2007 at 07:45 AM
    That is INSANE!! Someone needs to be fired.
  • by Valerie Location: Oklahoma on Jun 8, 2007 at 06:51 AM
    So the customer that should have been paying a little extra all along gets stuck with the HUGE bill since they didn't do THEIR job in the first place!! Not right, alot of those people are on fixed incomes and cannot pay that. I would definitely hire an attorney for everyone and fight this one!! They should have been doing their job and reading them like they were supposed to instead of penalizing the customer for not being able to get to their meters! They are the property of the Water District and should be maintained accordingly so those people CAN read them!
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