May 23, 2013

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Reporter: Emi FitzGerald Email

Improving emergency response

ANTLERS, Okla. --Officials say Oklahomans may have a false sense of security when they dial 911. Now they are holding town hall meetings hoping for change. Officials say in 70 percent of the state, first responders do not see the location or name of a 911 caller.

They are looking for ways to implement a better system. The state 911 board held a town hall meeting in Antlers today to receive feedback from local authorities on the 911 service. Officials say right now most counties only have a regular service which does not list a person's location.

They hope more areas can adopt the enhanced service so emergency personnel can see a location, phone number, and name of the listed person.

"They call 911 and believe that we know where they are and that's a false sense of security because in probably 70 percent we do not know where they are in the state of Oklahoma," says Lanette Coppedge, the Johnston county 911 coordinator, and member of the Oklahoma 911 Statewide Advisory board.

State officials hired a company to make recommendations to the state legislature on ways to implement enhanced 911 and give communities ways to pay for the service.

They plan to hold one more meeting in Woodward before presenting their findings to the legislature. Woodward is located in northern Oklahoma near the panhandle.


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