GRAYSON COUNTY, Tex. (KXII) -- Four complaints provided to News 12 by the Attorney General of Texas detail the stories of women in vulnerable stages of life: battling eating disorders, after-baby weight gain, looking for certified personal trainers to improve their body image, or just someone to look up to.
All of whom claim they turned to Brittany Dawn Davis, who they say let them down.
But Sheanna Swan didn't know any of that, until...
"I was sitting there talking to a friend about it and she was like woah, you need to hold on and check out this group I'm on before purchasing it.," said Swan.
The Brittany Dawn Fitness Complaints group on Facebook is now just under 5500 members strong and they're gaining steam.
"Just a few months ago, I kind of stumbled upon the complaints group and I realized I wasn't the only one that she had done that to," said one anonymous former customer from Paris, Tex.
Members of the group say they just want to prevent what happened to them from happening to others.
"You know, just the way that she was working out caught my attention because I was like, 'hey, I can do that!'," said Swan.
The nation-wide group is encouraging people to report their experience to the Better Business Bureau, the Federal Trade Commission, Yelp and their state's Attorney General.
"I can't trust the girl that's an hour away from me that I actually have mutual friends with on Facebook, then how am I supposed to trust, you know, anybody else?"
So people like Sheanna won't have to worry.
"She looked like a very nice person. She looked very trustworthy. Like, I was going back through Instagram pictures and I'm like, 'she is so pretty, I don't know how she could do this," said Swan.
The former customer says it's a step but the brand's reach has already touched so many.
"We'll probably never know just how many people that she has impacted and how many people that she has ripped off or completely messed up their whole frame of mind."
The Texas Attorney General would not say how many complaints have been filed against Ms. Davis, or whether they plan to pursue legal action.