Sherman Chili's addresses viral video

Published: Apr. 26, 2019 at 5:36 PM CDT
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A woman shared a video online on an insect crawling in her food from a meal she ordered from the Sherman Chili's, and a representative from the restaurant says they are currently taking actions to make sure this doesn't happen again.

A representative from the Sherman Chili's believes the insect in the video was a caterpillar, and was found in the lettuce before crawling on the steak.

The director of operations from the Dallas corporate office visited the restaurant on Thursday to review the quality of all the food and make sure everything was up to date.

"I don't think its a reflection of the establishment being disgusting. I think its an unfortunate situation but I'm still going to eat there," said Sherman resident Catie Beall.

"Well it would depend on what happened after I notified the manager. I need to know what they're going to do make sure that doesn't happen to me or someone else again," said Sherman resident Leland Samuelson.

The Grayson County Health Department said they did not receive an official complaint from the woman.

According to the Grayson County Health Department the Sherman Chili's scored a 96 in their most recent health inspection three weeks ago.

Despite the video, folks say they will still go to the restaurant.

"I was a little upset because I love Chili's but everyone's freaking out, but its just a little protein. I'm still going to eat there, I love Chili's," said Beall.

"I'm pretty forgiving, I'll go back to places a half dozen times sometimes before they get it right. Yeah I probably would, I'm kind of a food hog I guess," said Samuelson.

In a Facebook post Friday morning, the woman who shared the original video says she received a letter from the Chili's corporate office, apologizing for their mistake.